Version: August 2020

This policy sets out the basis on which we collect and process your personal data through your use of our website.

Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you by email so please check this page regularly.

INFORMATION ABOUT US

LaTandem PPE is responsible for your personal data (referred to as "we", “us” or “our” in this privacy policy). If you have any questions about this privacy policy, the use of your personal information, or your dealings with our website , you can contact us at SUPPORT@LT-PPE.COM

YOUR PERSONAL DATA

Information You Provide to Us

You will provide some or all of the following information to us when you purchase goods from our website or register a customer account with us:

• Your Identity and Contact Details -includes your name, company name, job title, address, email address, and phone number
• Your Payment Details - financial information needed to process a payment if you make a purchase, such as credit card or account information or tax identification number
• Your Profile Data - this includes username and password for any account you may establish, comments, questions, requests and orders you may make

Please Note: It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

We do not collect any categories of sensitive personal data. This website is not intended for children. We do not knowingly collect data relating to children.

• INFORMATION AUTOMATICALLY GATHERED FROM YOUR DEVICE
• Device and Browser Information:
  We may collect technical information about your device, such as device type, browser type, IP address, operating system, and device identifier. We collect this information automatically from your device and web browser through cookies and similar technologies.
  INFORMATION ABOUT HOW YOU INTERACT WITH US:
  We may collect technical data about your usage of this website and how you interact with our digital advertisements and promotions, such as content viewed or downloaded, features used, links clicked, promotional emails opened, and dates and times of interactions. We collect this information using cookies and similar technologies.
  LOCATION INFORMATION:
  We may collect location information, including precise real-time location information from your device and imprecise location information derived from, for example, your IP address or postal code.
• Cookies:
  A “cookie” is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, and sometimes providing you with advertising which is tailored to your interests.
  This website uses “session cookies.” A session cookie does not identify you personally and expires after you close your browser.
  This website also uses “persistent cookies.” These cookies do not expire when you close your browser. Persistent cookies stay on your computer until you delete them or they expire. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences which can be provided by us automatically, saving you time and effort on future visits.
  You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Other - We may also receive information from third parties we work closely with such as online fashion retail platforms, delivery services, credit reference agencies and fraud prevention agencies.

WHAT WE USE YOUR PERSONAL DATA FOR

We collect, use, store and transfer personal information if we have one or more of the following purposes for doing so:

• To fulfill a contract with you
• Where it is necessary to comply with a legal or regulatory obligation
• For other reasons where you have consented to those purposes

Below are the ways we will use your personal data to fulfill your contract:

• Processing your order, including taking payment, supplying products and any after sales services such as cancellations and returns
• Identify verification and credit checking;
• Keeping you updated on the status of your order, we will usually communicate with you regarding your order by email
• Where you have registered an account on our website with us
• Analyzing sales to help us understand and improve our business
• As part of our efforts to keep our website safe and secure

Direct Marketing We need your consent for direct marketing communications. If you have expressly given your consent to receive direct marketing from us, we may use the information you have given us for:

• Delivering direct marketing, advertising and updates from us to you, such as telling you about upcoming pricing promotions, announcements on products, services and offers and updates on information about us
• Measuring and understanding the effectiveness of advertising we serve to you and others

At any time you can opt out of direct marketing clicking on the unsubscribe button at the end of the email.

WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your information within LT PPE and with our selected third parties for the purposes referred to above. For example:

• Payment Acquiring Services to process your payment
• Delivery and Shipping Partner to supply your order
• Credit Reference & Fraud Prevention Agencies for credit checking and identity verification
• Analytics and search engine providers that assist us in the improvement and optimization of our website
• Build and hosting service providers that help us to maintain the software that runs our website. They provide us with reporting statistics, and serve cookies on our behalf to enable any website personalization and sign-in functionality
• Where you consented to receive direct marketing on our behalf

We require all third parties engaged by us to respect the security of your personal data and to treat it in accordance with the law. Such third parties are only allowed to process your personal data in accordance with our instructions, and not for their own purposes.

OPTING OUT OF MARKETING AND PREFERENCE UPDATES

If you no longer wish to receive direct marketing and updates from LT PPE you can unsubscribe at any time by clicking on the link in the footer of the email or using the ‘unsubscribe from all’ link within the email preference centre accessible through the emails. You can also amend your preferences within the email preference centre. Alternatively you can email at SUPPORT@LT-PPE.COM

SECURITY OF YOUR PERSONAL DATA

Our website has appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. All information you provide to us is stored on secure servers. We have also put in place procedures to deal with any suspected personal data breach.

Where you have chosen a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you to choose an effective, secure password and not to share your password with anyone.

If you receive an email purporting to be from LT PPE asking for personal data, please do not respond to the email.Instead, inform us of such message and we will verify its authenticity.

HOW LONG WE KEEP YOUR PERSONAL DATA

We will keep your data for as long as you are a customer and thereafter we may keep it for longer in order to respond to any questions or complaints and to maintain necessary records to satisfy legal, accounting or reporting requirements. We may also keep your data for research or statistical purposes.

YOUR RIGHTS

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using it if there is no need for us to keep it. Please let us know if you think we should not be using it, but please be aware that there may be legal or other official reasons why we need to keep or use your information.

You can exercise these rights by emailing us at: SUPPORT@LT-PPE.COM

PRIVACY POLICY CONTACT INFORMATION

Please contact us at SUPPORT@LT-PPE.COM if you have any questions or requests.